Questions about your Order

How do I place an order?
Just follow the simple steps below.
1) Find the product
2) To order, click on the "Order" tab in the product page. Complete the steps shown to personalize your labels. Please kindly make sure all the information you have provided and chosen are correct before you add to cart.
3) Click "Add to cart". You will be directed to a Summary of your order.
4) If you wish to order more, click the "continue" button in the summary page.
5) If you have finished shopping, click on "Go to Payment" button and check out.
6) Upon completion of check out, you will receive an Order Confirmation email with details of your order and where to transfer the funds.
7) After your order has been paid and verified, you will receive a Payment Confirmation email informing you the funds transfer is successful.
8) We will go to work on your personalized order. It will take about 2-5 working days.
9) You will receive a Delivery email when your order is mailed out.

Thank you for Sticking with us!

When will i get my labels?
Printing takes about 2-5 days. Delivery takes about 2-5 days.
We try our best to print your labels at the earliest possible time. Orders are printed every 2-3 days to bring the best cost to our customers. Delivery will be made the next day. Transaction is considered completed only after payment is verified. If you need your labels in a hurry, click here for more information about rush delivery.

Please take note that your order will be reserved for 3 days upon submission. Orders will be automatically cancelled without notice if payment is not received within the stipulated time frame.

We pride ourselves as fast workers and are resolved to have your order dispatched within the stipulated time frame. However, we apologize if the order dispatching may be delayed by 24-48 hours due to some unforseen occasional circumstances or dramas. Your understanding is greatly appreciated.

How often will I be notified of my order?
You will be notified 3-4 times depending on your payment method.
1) An automation email confirming your order with payment details after you have checkout.
2) If you opt to pay by Credit Card or Paypal, a paypal payment invoice will be emailed to you to make your payment.
3) A Payment Confirmation email confirming Muakids have received your payment.
4) Mailed out email informing you that your labels are mailed out.


How can I amend my order?
1) Click on "View cart" which will direct you to a summary of your orders.
2) Change the "Quanity" field to 0.
3) Click "Recalculate" to view the new total. Please note that once you proceed to make payment, it is not possible to make anymore changes to your order.

What if I need my labels urgently?
If you need your labels urgently within 2 days, just drop me a note in the Special Request box upon checkout and let me know.


 

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